PRIVACY POLICY
Koster Clinic is committed to protecting your privacy and safeguarding your personal and medical information. By using our website, booking an appointment, or receiving services at our clinic, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, contact details, date of birth, and emergency contacts.
Medical Information: Health history, diagnoses, test results, and treatment plans.
Financial Information: Billing, insurance details, and payment history.
Website Usage Data: IP address, device type, pages visited, and interactions with our website.
Your information is used to:
Provide medical consultations, treatment, and follow-up care.
Process payments and manage appointments.
Communicate important information regarding your care or clinic updates.
Comply with legal and regulatory requirements, including Dubai Health Authority (DHA) policies and UAE laws.
Improve our website, services, and patient experience.
Koster Clinic may share your information in the following cases:
With healthcare providers involved in your care, including access via the Health Information Exchange System (NABIDH).
With insurance providers or billing partners as necessary for payment processing.
When required by law or regulatory authorities.
With your consent for specific purposes beyond routine care.
We do not sell or trade your personal or medical information to third parties.
Koster Clinic uses appropriate technical and organizational measures to protect your personal and medical data from unauthorized access, loss, or misuse.
All electronic records are stored securely in accordance with DHA and UAE data protection standards.
You have the right to access your personal and medical information held by Koster Clinic.
You may request corrections to your information if it is inaccurate or incomplete.
You can withdraw consent for certain uses of your data at any time, in accordance with UAE law, by contacting us in writing.
Personal and medical information will be retained for the period required by UAE law and DHA regulations, or longer if necessary for medical, legal, or regulatory purposes.
Koster Clinic reserves the right to update or modify this Privacy Policy at any time.
Updated policies will be posted on our website and take immediate effect.
For any questions regardingour Privacy Policy, please contact us:
Email: info@kosterclinic.com
